- Dr.PONG is not responsible for delivery delays or issues caused by customs, natural occurrences, air and ground transportation strikes, or any additional fees and charges incurred after the package has left Thailand.

- Local import duties and additional charge may be payable by you on receipt depending on the location of delivery.

- You are responsible for any import duties and clearance fees (where applicable) in your country and to check the duties and clearance fees with your local authorities.

We currently accept payments via credit cards, including Visa, MasterCard, JCB, and UnionPay, as displayed at checkout.

You can track your order here Click

You can find Return & Refund Policy here

Orders are normally processed within 48 hours on business days (Monday to Friday). Once shipped, international delivery takes approximately 7-15 business days.

Asia

Taiwan, Macau, Hong Kong, Singapore, Vietnam, Myanmar, Cambodia, Philippines, Mongolia, South Korea, Indonesia, Japan, India

Europe

Belgium, France, Germany, Luxembourg, Netherlands, Austria, Ireland, United Kingdom, Denmark, Sweden, Finland, Estonia, Latvia, Lithuania, Italy, Portugal, Spain, Greece, Croatia, Czech Republic, Hungary, Poland, Slovakia, Slovenia, Bulgaria, Romania

Oceania

Australia

North America

Canada, Mexico